How long does the entire cleaning process take?

Our standard turnaround time is 48-72 hours from pickup to delivery. We also offer express service for urgent requirements at an additional cost.

How do you handle delicate fabrics?

Delicate fabrics receive special attention with gentle cleaning methods, appropriate detergents, and controlled temperature settings. Our specialists are trained to handle silk, cashmere, and other sensitive materials with expert care.

What if I'm not satisfied with the cleaning results?

We stand behind our work with a satisfaction guarantee. If you're not completely satisfied, we'll re-clean the items at no extra charge or provide a refund.

How do you handle stubborn stains?

Our stain removal experts use specialized treatments for different types of stains. While most stains can be removed, we'll communicate with you if we encounter particularly challenging stains that might not come out completely.

Do you offer pickup and delivery services?

Yes, we offer free pickup and delivery services throughout Delhi, Gurgaon, and Noida. You can schedule a pickup through our website, by phone, or through WhatsApp.

Are your cleaning methods eco-friendly?

Yes, we use eco-friendly, biodegradable detergents and cleaning agents. Our dry cleaning process uses environmentally responsible solvents that are gentle on fabrics and the planet.

How do I place an order with Clean & Steam?

You can schedule a pickup through our website contact form, by calling us at +91 92891 89345, or by sending us a message on WhatsApp. We'll arrange a convenient pickup time, collect your items, and deliver them back cleaned and pressed.

Contact Us - Clean & Steam

GET IN TOUCH

Multiple Ways To Reach Us

📍 Visit Us

FA-44, Thokar No.4, Abul Fazal Enclave, Jamia Nagar, New Delhi - 110025

📞 Call Us

+91 9289 189 345

✉️ Email

cleanensteam@gmail.com

🕒 Working Hours

Monday – Sunday
10:00 AM – 8:00 PM
Friday Closed

🚚 Pickup Service

Convenient doorstep pickup and delivery across Delhi.

💬 WhatsApp Support

Fast replies and instant booking support.

SEND A MESSAGE

Contact Us

HELP CENTER

Frequently Asked Questions

Quick answers to common questions about pickups, delivery, pricing and service areas.

What areas do you service? +

We currently provide pickup and delivery services across Jamia Nagar, Okhla, Jasola, Shaheen Bagh, New Friends Colony and nearby areas.

How do I schedule a pickup? +

Simply call us or send a WhatsApp message by clicking the Book Pickup button. Our team will schedule a pickup at your preferred time.

Is there a minimum order requirement? +

Orders below ₹250 incur a small delivery fee of ₹50. Larger orders qualify for free pickup and delivery.

How do I pay for services? +

We accept Cash, UPI, Paytm, Google Pay, PhonePe and Bank Transfer.

How long does delivery take? +

Standard turnaround time is 48–72 hours. Express delivery options are also available.

Can I book through WhatsApp? +

Yes. WhatsApp booking is the fastest way to schedule pickup, get pricing information and track your order.

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