Our Process

How we deliver exceptional cleaning results

HOW WE DO IT

1

PICK UP

Pick Up

We do pick up within 24 hr.

The Pickup Process:

  • Schedule a pickup online or by phone
  • Our driver arrives at your location
  • Initial assessment of your items
  • Digital receipt provided immediately
2

CLEAN

Clean

We have trained professionals to take care of your garments. We use best-in-class detergents for every fabric.

Our Cleaning Methods:

  • Sorting by fabric type and color
  • Pre-treatment of stains and spots
  • Selection of appropriate cleaning method
  • Use of premium eco-friendly detergents
  • Temperature-controlled washing process
3

CHECK

Check

Garment is checked before packing to ensure quality.

Our Quality Control:

  • Multiple quality inspection points
  • Verification of stain removal
  • Inspection for any damage or issues
  • Final pressing and finishing
  • Careful folding and organization
4

DELIVER

Deliver

We deliver garments with utmost care.

The Delivery Process:

  • Protected packaging to prevent wrinkles
  • Notification before delivery
  • Convenient delivery time slots
  • Contactless delivery option
  • Instant digital payment

Our Technology

State-of-the-art equipment for superior results

Advanced Cleaning Technology

At Clean & Steam, we invest in the latest cleaning technology to ensure your garments receive the best possible care:

  • Eco-friendly Machines: Our industrial-grade washers and dryers are energy-efficient and use less water.
  • Advanced Dry Cleaning: We use modern solvent-free dry cleaning methods that are gentle on fabrics and the environment.
  • Professional Steam Equipment: Our professional-grade steamers and pressers ensure perfect finishing.
  • Specialized Cleaning Units: Dedicated equipment for special items like shoes, bags, and helmets.
  • Water Filtration: Our water filtration system removes impurities for cleaner results.
Our Cleaning Technology

Eco-Friendly Approach

Clean for your clothes, clean for the planet

Eco-Friendly Cleaning

Our Commitment to Sustainability

Clean & Steam is committed to environmentally responsible cleaning practices:

  • Biodegradable Detergents: We use eco-friendly, biodegradable cleaning agents.
  • Water Conservation: Our processes are designed to minimize water usage.
  • Energy Efficiency: Energy-efficient equipment and operations.
  • Minimal Plastic: Reusable garment bags and minimal plastic packaging.
  • Responsible Waste Management: Proper disposal and recycling of all waste materials.

Frequently Asked Questions

Common questions about our process

How long does the entire process take?

Our standard turnaround time is 48-72 hours from pickup to delivery. We also offer express service for urgent requirements at an additional cost.

How do you handle delicate fabrics?

Delicate fabrics receive special attention with gentle cleaning methods, appropriate detergents, and controlled temperature settings. Our specialists are trained to handle silk, cashmere, and other sensitive materials.

What if I'm not satisfied with the cleaning results?

We stand behind our work with a satisfaction guarantee. If you're not completely satisfied, we'll re-clean the items at no extra charge or provide a refund.

How do you handle stubborn stains?

Our stain removal experts use specialized treatments for different types of stains. While most stains can be removed, we'll communicate with you if we encounter particularly challenging stains that might not come out completely.